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RETURNS AND REFUNDS
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SHORT VERSION: EVERYTHING IS MADE TO ORDER.
LONG VERSION: KEEP READING.
BECAUSE OUR PRODUCTS ARE CUSTOM-MADE JUST FOR YOU,
EVERYTHING IS FINAL SALE AND WE DON'T DO RETURNS OR EXCHANGES.
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NO WAREHOUSE BINS. NO DUSTY SHELVES. NO "TRY IT FOR A WEEK AND SEND IT BACK."
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THAT SAID— IF WE SCREW UP, WE OWN IT.
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IF YOUR ORDER ARRIVES ALL MESSED UP
IF YOUR ITEM SHOWS UP DAMAGED, DEFECTIVE, OR STRAIGHT UP WRONG, THAT'S ON US.
WELL TECHNICALLY THAT'S ON OUR SUPPLIER, BUT WE'LL TAKE CARE OF IT.
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EMAIL US WITHIN 30 DAYS WITH THE FOLLOWING:
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0RDER NUMBER
A QUICK EXPLAINATION
A CLEAR PHOTO OF THE ISSUE
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WE'LL FIX IT WITH A REPLACEMENT OR A REFUND. YOUR CALL.
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IF YOUR ORDER GETS LOST IN THE VOID
IF YOUR PACKAGE DISAPPEARS INTO THE SHIPPING ABYSS
OVER THE BERMUDA TRIANGLE OR SOMETHING, JUST REACH OUT.
WE'LL TRACK IT DOWN OR SEND YA ANOTHER NEW ONE.
IF YA GOT ADDRESS OR RECEIVIN' ISSUES
IF A PACKAGE GETS RETURNED DUE TO A WRONG ADDRESS OR GOES UNCLAIMED,
WE CAN'T ISSUE A REFUND. WE JUST CAN'T.
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IF YOUR PACKAGE IS STOLEN BY PORCH PIRATES,
WE CAN'T ISSUE A REFUND. WE JUST CAN'T.
IF YA GOT REGRETS
BECAUSE EVERYTHING IS CUSTOM-MADE TO ORDER,
WE DON'T OFFER REFUNDS OR EXCHANGES FOR:
I CHANGED MY MIND
IT DON'T FIT SO GOOD
I DON'T WANT IT NO MORE
CAPITAL REDEPLOYMENT
IF YA'S GOT QUESTIONS
WE'RE HUMANS AND WANT YOU TO HAVE A GOOD EXPERIENCE.
IF SOMETHING FEELS OFF, JUST EMAIL US AT
STORE@FAMOUSMOTIONPICTURES.COM
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